are taking over. and helping owners overcome their challenges in growing their business.
What is the most frustrating experience you have had while ordering from a restaurant?
Let me guess, it’s waiting on the phone endlessly…
Frustrated customers could mean angry outbursts or simply put, losing business.
For a Restaurant, not having enough manpower has always been a challenge, especially when it starts to affect customer service. One of the Potential Solutions for your manpower woes would be Chatbots powered by Artificial Intelligence.
Restaurant Chatbots are software that can mimic human interactions, are automated and can take a huge load off your staff, so your staff can handle more important tasks. Chatbots can be programmed to answer frequently asked questions, like providing routine information on location, timings, menu etc, and can work as your 24/7 assistants, keeping your customers engaged in a better and faster way. So your staff can focus on the more important tasks.
Chatbots can also be used by the restaurants to run loyalty programs, giving rewards, offers and incentives to their loyal customers to keep them engaged, track them, significantly upsell more and get repeat business. A Chatbot can also be used to take feedback and handle complaints. As Millenials are growing to be the largest segment of customers their preference for messaging channels must be adopted quickly by restaurants in order to stay relevant. Providing innovative ways to guests to order conveniently, engaging them on social media and being able to handle their queries instantly would make the difference.
Chatbots enable you to deliver consistent and one-on-one messaging to your customers through every interaction, creating the best customer experience and more satisfaction!
You could learn more about Chatbots here: AI Chatbots
Attend our Workshop and build your Restaurant Chatbots in a day: Chatbot Workshop
Watch the Video here :
You could also download our AI eBook here: AI Guide and understand the concepts in building Restaurant Chatbots