Unveiling REM Alliance Success Story

2020-Till date

REM Alliance

Zoho Implementation Success Stories: REM Alliance. Easmed’s REM Alliance was able to revolutionize their wholesale pharmaceutical operations by implementing Zoho One with the help of WiselyWise. With the goal of achieving a smoother operation and a higher level of interaction with customers, REM Alliance was able to provide a portal for their customers to view and track their orders, leading to improved customer interactions. WiselyWise assisted with the implementation, leading to faster time to market, improved employee buy-in and faster adoption of new systems, and a faster return on investment. This case study highlights the benefits of working with a reliable and authorized Zoho partner and the potential for digital transformation with Zoho One.

Brief on Zoho Implementation Success Stories: REM Alliance

Revealing Galaxy Insurance Success Story

2020-Till date

galaxy insurance consultants

Zoho Implementation Success Stories: Galaxy Insurance Consultants. Welcome to our latest blog where we take a deep dive into the success story of Galaxy Insurance Consultants and how they were able to achieve digital transformation with the help of Zoho Implementation. Galaxy Insurance is a well-established provider of insurance solutions for businesses and individuals. With over 20 years of experience, the company has built a reputation for delivering expert advice, competitive rates, and exceptional customer service. Faced with the challenge of growing the company and aligning to global KPIs, the new CEO of Galaxy Insurance Consultants turned to WiselyWise for help. Together, they were able to implement Zoho One products and achieve significant improvements in efficiency, productivity and bottom line. In this blog post, we will be sharing the specifics of how they achieved this and how your business can too.

Brief on Zoho Implementation Success Stories: Galaxy Insurance Consultants

Discover The Air Station Success Story

2020-Till date

the air station

Zoho Implementation Success Stories: The Air Station. Welcome to our latest blog, where we dive into the real-life success stories of how The Air Station, Singapore’s leading distributor of world-class continuous positive airway pressure (CPAP) technology, unlocked significant success through their implementation of Zoho. With the help of WiselyWise Delivery, they have been able to streamline their operations and improve their bottom line. In this blog, we will be sharing with you the specifics of how they achieved this, and how you can too.

Brief on Zoho Implementation Success Stories: The Air Station

Introduction – Realizing Business Goals with Zoho: The Air Station’s Implementation Success Story

The Air Station (TAS) is Singapore’s leading and largest distributor of world-class continuous positive airway pressure (CPAP) technology. They provide a one-stop solution for all Respiratory Care, CPAP, and Sleep Apnea needs, from diagnostic to therapy. Their goal is to provide ground-breaking innovations in sleep therapy at affordable prices to help customers breathe easy at night. TAS was newly incorporated across 3 different countries in Southeast Asia. They wanted to automate key business processes, support their salespersons with managing customer relationships in a remote model, and ensure their financial and accounting systems were in place from day one.

Challenges

TAS faced several challenges when it came to implementing Zoho products. Firstly, They were newly incorporated across 3 different countries in Southeast Asia, so they needed to automate key business processes, support their salespersons with managing customer relationships in a remote model, and ensure their financial and accounting system was in place from day one. Additionally, the COVID-19 pandemic posed a challenge in terms of deadlines and training employees.

Solution

TAS decided to outsource this work to WiselyWise, who convinced them to conduct a paid requirements-gathering project for 8 weeks. Following that, WiselyWise provided a complete project proposal to implement the Zoho One suite. TAS outsourced the implementation project to WiselyWise, and amidst the challenges posed by the COVID-19 pandemic, WiselyWise successfully implemented the products for TAS within the deadlines. TAS was able to go live on their scheduled date as the Zoho products were ready to be used by their employees and vendors. WiselyWise had trained them adequately well in advance, thus avoiding bottlenecks. TAS knew that effective Zoho products Implementation requires working with a Reliable & Authorized Zoho Partner. Given the long-term relationship between TAS and WiselyWise, they decided to engage WiselyWise for this Implementation requirement. The products such as Zoho One, Zoho CRM, Zoho Inventory, Zoho Books, and Zoho Mail were implemented for TAS. WiselyWise continues to be the License Partner as well as the ongoing Support partner for TAS to date.

Benefits

By implementing Zoho products with WiselyWise, TAS was able to automate key business processes, support their salespersons with managing customer relationships in a remote model, and ensure their financial and accounting system was in place from day one. The implementation was done successfully amidst the challenges posed by the COVID-19 pandemic, and TAS was able to go live on their scheduled date. The employees and vendors were ready to use the products as they were trained well in advance, thus avoiding bottlenecks.

Conclusion – Zoho Implementation Success Stories: The Air Station

The Air Station’s successful implementation of Zoho products with WiselyWise’s guidance and support demonstrates the importance of working with a reliable and authorized Zoho Partner. This partnership allowed TAS to achieve its goals of automating key business processes, supporting salespersons with managing customer relationships in a remote model, and ensuring financial and accounting system was in place from day one, even amidst the challenges posed by the COVID-19 pandemic. The long-term relationship with WiselyWise as their License Partner and ongoing Support partner ensures that TAS continues to benefit from their expertise and support in using the Zoho products effectively. This case study serves as a testament to the effectiveness of WiselyWise’s implementation methods and their commitment to ensuring the success of their clients.

Discover the EASMED Success Story

2018-Till date

EASMED ASIA

Zoho Implementation Success Stories: EASMED Asia, a leading medical device distributor in Southeast Asia, embarked on a journey to revolutionize their business operations and customer engagement. With the help of WiselyWise’s new Customer Success Delivery Model, they successfully implemented Zoho products, resulting in a streamlined and efficient operation and an elevated customer experience. Join us as we take a closer look at EASMED Asia’s inspiring success story.

Brief on Zoho Implementation Success Stories : EASMED

EASMED Asia is a leading medical device distributor in Southeast Asia, specializing in the fields of ENT, General Surgery, Urology, Sleep Medicine, and Respiratory & Critical Care. With over 150 employees across 5 countries, EASMED is committed to raising the standard of care for their customers. However, in order to achieve a smoother operation and a higher level of interaction with customers, EASMED recognized the need to implement Zoho products into their business.

Challenges

EASMED faced several challenges when it came to implementing Zoho products. Firstly, they had a short time frame to implement over 50 products. Additionally, they lacked the in-house talent and expertise to implement these products effectively.

Solution

EASMED decided to outsource this work to WiselyWise, who offered a Customer Success Delivery Model. WiselyWise quickly assembled a team of experts who were carefully selected to have the combined expertise to implement the majority of Zoho products and provide various services in an Agile method. This was a wise decision by EASMED as it ensured that they were working with a reliable and authorized Zoho Partner. Furthermore, the long-term relationship between EASMED and WiselyWise provided additional benefits.

Benefits

By implementing Zoho products in an Agile method with WiselyWise, EASMED was able to achieve its time-to-market objectives and improve employee buy-in. This led to faster adoption and a lower learning curve for employees, resulting in a faster return on investment. Additionally, the delivery model allowed for great flexibility to prioritize products in an Agile mode with a monthly predictable cost. The products implemented included ZohoOne, Zoho CRM, Zoho Books, and Zoho Bookings.

Conclusion – EASMED’s Successful Zoho Implementation

EASMED Asia’s successful implementation of Zoho products with WiselyWise’s Customer Success Delivery Model demonstrates the importance of working with a reliable and authorized Zoho Partner. This partnership allowed EASMED to achieve its goals of streamlining operations and enhancing customer interaction, resulting in a higher standard of care for their customers.